There is no cancellation charge if you cancel your appointment or full booking longer than 48 hours in advance of the next appointment with your service provider.
If you are canceling with less than 48 hours before your next booking, you will be charged with a late cancellation fee.
For cancellations less than 48 hours before the event, the following charges apply:
- Cancellations up to 48 hours before your appointment will be free of charge.
- For cancellations between 24-48 hours before your appointment, a fee of 1 hour applies. The fee will be paid to the service provider.
- If the cancellation is made less than 24 hours prior to the cleaning event, your cleaner can charge the full price of the agreed cleaning service.