We offer the following online payment methods: - iDeal - Direct debit - Creditcard - Paypal For managing payment streams, we use the payment provider Stri...
Fri, 29 Nov, 2019 at 11:56 AM
No - all Home Service Professional on Helpling are paid through the platform and are instructed not to accept cash. It is a breach of both customer and pro...
Wed, 2 Jun, 2021 at 3:08 PM
Your Home Service Professional needs to confirm the booking and send the invoice after he or she worked for you. Only after confirming the invoice the payme...
Wed, 2 Jun, 2021 at 3:08 PM
To ensure the highest standards of security and stability, we chose to partner with Stripe. Stripe is a third-party secure-payment provider. Stripe holds a...
Fri, 29 Nov, 2019 at 11:58 AM
You can change your card details through your account. Click on 'Account Settings' and then 'Edit' under Payment Method.
Fri, 29 Nov, 2019 at 12:00 PM
When we are unable to take a payment, we will send you an email informing you of the failed attempt. For giving the payment another try, you need to ch...
Wed, 2 Jun, 2021 at 3:09 PM
The payment process is only triggered if your Home Service Professional confirms the clean and (automatically) sends you the invoice. This is usually done a...
Wed, 2 Jun, 2021 at 3:10 PM
In case of any problems regarding the payment process please send an e-mail to contact@helpling.nl and we'll do all we can to assist.
Fri, 29 Nov, 2019 at 12:02 PM
There is no charge for travel expenses. Home Service Professionals choose in which areas they'd like to work. If you want to, you can pay for travel ex...
Wed, 2 Jun, 2021 at 3:10 PM
