We offer the following online payment methods: - iDeal - Direct debit - Creditcard - Paypal For managing payment streams, we use the payment provider Stri...
Fri, 29 Nov, 2019 at 11:56 AM
No - all providers on Helpling are paid through the platform and are instructed not to accept cash. It is a breach of both customer and provider T&Cs t...
Fri, 29 Nov, 2019 at 11:56 AM
Your provider needs to confirm the booking and send the invoice after he or she worked for you. Only after confirming the invoice the payment process is tri...
Thu, 9 Jan, 2020 at 5:24 PM
To ensure the highest standards of security and stability, we chose to partner with Stripe. Stripe is a third-party secure-payment provider. Stripe holds a...
Fri, 29 Nov, 2019 at 11:58 AM
You can change your card details through your account. Click on 'Account Settings' and then 'Edit' under Payment Method.
Fri, 29 Nov, 2019 at 12:00 PM
When we are unable to take a payment, we will send you an email informing you of the failed attempt. For giving the payment another try, you need to ch...
Thu, 9 Jan, 2020 at 5:26 PM
The payment process is only triggered if your providers confirms the clean and (automatically) sends you the invoice. This is usually done as soon as the bo...
Thu, 9 Jan, 2020 at 5:27 PM
In case of any problems regarding the payment process please send an e-mail to contact@helpling.nl and we'll do all we can to assist.
Fri, 29 Nov, 2019 at 12:02 PM
There is no charge for travel expenses. Providers choose in which areas they'd like to work. If you want to, you can pay for travel expenses separately.
Fri, 29 Nov, 2019 at 12:03 PM
