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Changes & Rescheduling

How can I change the date or time of an appointment?
To request a change, just send them a change request through your online account. Click on 'overview' and look at your future appointments. Clic...
Wed, 2 Jun, 2021 at 2:52 PM
How can I change the date or time of a booking series?
To request a change to all your bookings, just send a change request through your online account. In the menu, click on 'Overview' and click on ...
Wed, 2 Jun, 2021 at 2:53 PM
How can I change my booking before it has been confirmed?
Unfortunately, we don't have a feature that will allow you to amend an outstanding request, however you can just drop us an email with your changes and...
Thu, 9 Jan, 2020 at 5:05 PM
My Home Service Professionals is going on holiday - how can I get a replacement?
If your Home Service Professionals has already added their holiday to their account, you'll be able to request a replacement through the notification e...
Wed, 2 Jun, 2021 at 2:53 PM
My Home Service Professional is leaving the Helpling platform - how can I get a replacement?
We're sorry to hear that your Home Service Professionals is leaving! We're glad to have been able to help with your cleanings so far and endeavour...
Wed, 2 Jun, 2021 at 2:56 PM
How can I change my Home Service Professional?
If for any reason you no longer wish to continue with your current Home Service Professionals, you can replace your cleaner through your account. Click on &...
Wed, 2 Jun, 2021 at 2:55 PM