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Changes & Rescheduling

How can I change the date or time of an appointment?
Changing an appointment shall always have to be done in mutual agreement with the service provider. They are the ones who have to agree with your change. Yo...
Tue, 2 Aug, 2022 at 5:39 PM
How can I change the date or time of a booking series?
Changing an appointment shall always have to be done in mutual agreement with the service provider. They are the ones who have to agree with your change. Yo...
Tue, 2 Aug, 2022 at 5:40 PM
How can I change my booking before it has been confirmed?
Unfortunately, we don't have a feature that will allow you to amend an outstanding request, however you can contact us. Please get in touch with us via...
Tue, 2 Aug, 2022 at 5:43 PM
My Home Service Professionals is going on holiday - how can I get a replacement?
If your Home Service Professionals has already added their holiday to their account, you'll be able to request a replacement through the notification e...
Wed, 10 Aug, 2022 at 7:10 PM
My Home Service Professional is leaving the Helpling platform - how can I get a replacement?
We're sorry to hear that your Home Service Professionals is leaving! We would be glad to help you with finding a replacement so you can continue to enj...
Tue, 9 Aug, 2022 at 7:51 PM
How can I change my Home Service Professional?
If you do not wish to continue with your cleaner for whatever reason, you can simply request a replacement. You can do this by creating a new booking reques...
Wed, 10 Aug, 2022 at 7:05 PM