Do you need help?

The service professionals on the Helpling platform generally offer standard household jobs (cleaning).  We would advise you to create a list with what...

Yes, all cleaning materials and equipment (vacuum cleaners, mops, and buckets, etc.) should be provided by the customer. Everyone has different wishes when ...

This is entirely up to you. However, we do recommend that you are there for the first booking at least. This allows you to meet your Home Service Profession...

If you can't be home for your booking, you can reach out to your Home Service Professional directly through the messaging tool to inform them how they c...

That is possible! However, Helpling is not responsible for key exchanges and so this is entirely between you and your cleaner.  We recommend that you ar...

In the unlikely event of damage, you do not have to worry as you are protected from any serious harm. All Home Service Professionals working via the Helplin...

Yes, as a customer you are insured in case of theft.  Helpling has a contract with athird party insurer.  In case of theft, please contact us by sen...