The tasks you'd like your cleaner to carry out depend entirely on what you discuss and agree with your Home Service Professional. We recommend providin...
Wed, 2 Jun, 2021 at 3:00 PM
Yes, all cleaning materials and equipment (vacuum cleaners, mops, and buckets, etc.) should be provided by the customer. Everyone has different wishes when ...
Wed, 2 Jun, 2021 at 3:00 PM
This is entirely up to you. However, we do recommend that you are there for the first booking at least. This allows you to meet your Home Service Profession...
Wed, 2 Jun, 2021 at 3:01 PM
If you can't be home for your booking, you can reach out to your Home Service Professional directly through the messaging tool to inform them how they ...
Wed, 2 Jun, 2021 at 3:02 PM
As the Home Service Professionals on our platform are all private individuals and work independently, Helpling does not take any part in the key handling an...
Wed, 2 Jun, 2021 at 3:03 PM
In the unlikely event of damage, you do not have to worry as you are protected from any serious harm. All Home Service Professionals working via the Helpli...
Fri, 31 Dec, 2021 at 11:00 AM
Yes, as a customer you are insured incase of theft. Helpling has an agreement with a third party insurer that will reimburse you incase of theft. I...
Fri, 31 Dec, 2021 at 11:05 AM
We understand that in these uncertain times safety is very important. Due to privacy reasons we are not allowed to ask the cleaners if they have been vaccin...
Fri, 31 Dec, 2021 at 11:12 AM
