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We are very sorry that something has been damaged! All of the Home Service Professionals working via our platform are covered by our liability insurance wh...

You can give your cleaner feedback directly or you can leave them a review by logging into your account and clicking on a past booking. You'll then be ...

In the unlikely event that your Home Service Professional has failed to attend your booking on time, please first attempt to reach out to the Home Service P...

If you are unhappy with the quality of the clean, you will have to discuss your feedback directly with the service professional. We also recommend you to le...

We recommend cleaners to discuss beforehand with the customer on what to do if they need more time for the cleaning. If possible, the cleaner can stay for l...