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Something was damaged. What should I do?
We are very sorry that something has been damaged! All of the Home Service Professionals working via our platform are covered by our liability insurance wh...
Tue, 2 Aug, 2022 at 6:24 PM
How can I give my Home Service Professionals feedback?
You can give your cleaner feedback directly or you can leave them a review by logging into your account and clicking on a past booking. You'll then be ...
Tue, 2 Aug, 2022 at 6:24 PM
My Home Service Professionals has not shown up, what should I do?
In the unlikely event that your Home Service Professional has failed to attend your booking on time, please first attempt to reach out to the Home Service P...
Tue, 2 Aug, 2022 at 6:25 PM
I was unhappy with the quality of the clean, what now?
If you are unhappy with the quality of the clean, you will have to discuss your feedback directly with the service professional. We also recommend you to le...
Tue, 2 Aug, 2022 at 6:30 PM
What happens if the Home Service Professional needs less or more time than I booked?
We recommend cleaners to discuss beforehand with the customer on what to do if they need more time for the cleaning. If possible, the cleaner can stay for l...
Tue, 9 Aug, 2022 at 7:57 PM