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Booking Options

Who are the service providers and how can I find one that suits my needs?
The providers who work via the Helpling platform are private individuals and work directly for you as a customer. They do so through the Home Services Schem...
Mon, 17 Feb, 2020 at 3:28 PM
How much does a service/clean cost?
That depends! With Helpling, all the service providers set their own rates per hour. As a customer, you'll be able to choose your preferred price ran...
Thu, 9 Jan, 2020 at 4:58 PM
What days and times can I place a booking?
You can place a request for any day of the week to start between 7 AM and 7 PM. As the providers are private individuals and we aren't able to guaran...
Fri, 29 Nov, 2019 at 10:42 AM
What is the minimal booking duration?
For one-off bookings, the minimum booking duration is 3 hours. For recurring bookings, the minimum booking duration is 2,5 hours.
Fri, 29 Nov, 2019 at 10:43 AM
There's no provider available at my preferred booking time. What can I do?
As the providers are all private individuals and are not employed by Helpling, we aren't ever able to guarantee their availability. However, there are ...
Thu, 9 Jan, 2020 at 4:58 PM
In what cities is Helpling available?
Helpling NL is available in over 50 cities across the country, including Amsterdam, Rotterdam, The Hague, Utrecht, Amersfoort, Haarlem, Groningen, Nijmegen,...
Fri, 29 Nov, 2019 at 10:47 AM
Which cleaning services are available?
At Helpling, the providers specialize in standard domestic cleaning. If you're happy to write the cleaner a list, show them around and direct them, o...
Fri, 29 Nov, 2019 at 10:48 AM
Does the clean include laundry and ironing?
Laundry is included as part of a domestic clean, however, not all of the providers iron, so you'll need to select that tick box whilst creating your re...
Fri, 29 Nov, 2019 at 10:49 AM
How do the commitment packages work?
You can also opt for a discount package with your booking with a duration of 3, 6 or 12 months.   With each package you get a set amount of discount per a...
Thu, 10 Sep, 2020 at 6:12 PM