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Booking Options

Who are the Home Service Professionals and how can I find one that suits my needs?
The Home Service Professionals who work via the Helpling platform are private individuals and work directly for you as a customer. They do so through the Ho...
Tue, 2 Aug, 2022 at 3:46 PM
How much does a service/clean cost?
That depends! With Helpling, all the service providers set their own rates per hour. We do have a minimum price, but that is to ensure service professionals...
Tue, 2 Aug, 2022 at 4:15 PM
How do booking requests work?
The moment you want to place a booking request, you will be asked to choose a date, time and duration. You will also have to select whether you want a one-o...
Thu, 11 Aug, 2022 at 4:57 PM
What happens if my booking request is not accepted?
If none of the selected home service professionals accept your booking request, we will send this to other cleaners in your area. They can subscribe to your...
Thu, 11 Aug, 2022 at 4:57 PM
What days and times can I place a booking?
You can place a request with a minimum of 48 hours in advance. You can place a request for every day of the week, starting between 7 am and 7 pm.  If you w...
Tue, 2 Aug, 2022 at 4:20 PM
What is the minimal booking duration?
For one-off bookings, the minimum booking duration is 2,5 hours. For recurring bookings, meaning (bi)weekly, the minimum booking duration is 2 hours.
Tue, 2 Aug, 2022 at 4:21 PM
There's no Home Service Professional available at my preferred booking time. What can I do?
As the Home Service Professionals are all private individuals and are not employed by Helpling, we aren't ever able to guarantee their availability. Ho...
Tue, 2 Aug, 2022 at 4:24 PM
In what cities is Helpling available?
Helpling is available in over 50 cities across the country, including Amsterdam, Rotterdam, The Hague, Utrecht, Amersfoort, Haarlem, Groningen, Nijmegen, Ma...
Tue, 2 Aug, 2022 at 4:25 PM
Which cleaning services are available?
At Helpling, the Home Service Professionals specialize in standard domestic cleaning. If you're happy to write the Home Service Professional a list, ...
Tue, 9 Aug, 2022 at 7:05 PM
Does the clean include laundry and ironing?
Many providers are prepared to do laundry and ironing, but not every service professional. During the selection of service providers while creating a bookin...
Tue, 2 Aug, 2022 at 4:46 PM